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Dentistry has the power to change lives. Teeth really do matter. Yours should last a lifetime, and you should really like your smile! That's why Dr. Ross approaches his practice with a set of deep-rooted beliefs that infuse everything he and his team do on behalf of their patients.
- It's not your parents' dentistry anymore. Dental care at its best in the 21st century is comfortable, capable and creative. You deserve this.
- People should be part of the evaluation and decision-making process. That's because the quick fix isn't always the best solution - good care requires a commitment from both the dentist and the patient.
- Our on-going education is an investment in our patients. When we bring home knowledge about the latest understandings and techniques in dentistry, our patients reap the benefits.
- The most knowledgeable patients make the wisest choices - and have the best results. It's our job to educate, educate, educate: a well-informed patient can make good decisions.
- We take our work seriously because of its profound impact on people, but we don't have to take ourselves all that seriously - a little humor is always a good idea.
- People should feel rewarded and happy that they had dentistry and that the investment they made was well worth it - good things really are worth getting.
Because we believe your teeth should last a lifetime and you should really love your smile, most of our time is spent restoring mouths to health, comfort, strength and good function and in creating beautiful smiles. By the way, difficult situations are welcome.
Here's summary list of what we do:
Comprehensive Diagnostic and Consultation Service, including Second Opinions
| • | We will actually ask you how you hope we can help you. We will be interested in your wish list. |
| • | We do our evaluations and diagnosis with you, not just on you. You will see what we see and we will explain it every step of the way. |
| • | We will have a personal consultation visit with you to review everything and create a plan for your care that works for you and helps you achieve your goals for your mouth. We will put that plan in writing and give you a copy of it. |
| • | We will discuss the economics of your plan and help you integrate your personal resources, any insurance coverage, and available financing if necessary, into a program that works for you. All at once or step-by-step, you can reach your personal goals. |
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Restorative Dentistry: Repair and Replacement of Damaged and Lost Teeth
| • | The latest in no-metal restorations - tooth colored fillings that match your natural teeth |
| • | Porcelain veneers and natural looking, durable porcelain crowns for stained or crooked teeth |
| • | Missing tooth replacements that work: using your natural teeth or on implants |
| • | Non-removable bridges or removable replacements with no visible clasps |
| • | Bonded dentistry for the greatest strength |
| • | Two-hour mini-implant procedure for full lower dentures - never have a loose lower denture again |
| • | Tooth whitening: in-office and at-home systems |
| • | Comprehensive smile design and beautiful esthetic dentistry for your best smile |
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Education, Information and Skill-Training for Prevention and On-Going Dental Health Maintenance
| • | Personal oral hygiene techniques and tools for the control of the bacterial biofilm called dental plaque - we help you become an expert at promoting your own dental health |
| • | Really effective preventive maintenance: we'll help you maintain the progress you make |
| • | We take our time with you - understanding makes the difference |
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Temporomandibular Joint (TMJ) and Heachache Intervention
| • | Treatment for stiff or sore jaw joints, facial pain and headaches, including migraine relief |
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Special Services
| • | Invisalign®: nearly invisible orthodontics with no metal or wires for many patients |
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| • | Snoring and sleep apnea relief without surgery or breathing apparatus |
| • | Snap-On Smile. Check us out at www.snaponsmile.com |
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Benjamin Franklin said, "Any job once begun is half done." There's a lot of truth in that - the hardest part is taking the first step towards what you want. So, let's take a look at what happens when you call our office for the first time.
You will first talk with Joan, our Patient Care Coordinator. Joan will help you make the right kind of initial appointment for what you need, as well as collect some information so that we can get you the right forms to feed our very hungry computer before you come in. Of course, if it's an emergency, Joan will bypass all that and bring you in ASAP.
Barring such an emergency, your next stop is with Dr. Ross. Dr. Ross will first get acquainted with you. He'll want to know what you want for your dental care (your "wish list"). This is a conversation, not an interrogation. Dr. Ross wants to understand the best ways to help you and he's a good listener.
Your next step involves some record-taking - definitely x-rays and photos. We take a lot of photos because a photo is a lot better than a written description. We sometimes make other records depending on your situation. For this you'll work with our Dental Assistant, Jennifer. Jennifer is nice - she doesn't even know how to not be nice - and she's amazingly good at her job. There are over 40,000 dental assistants in New York State, but only a couple of thousand of them are allowed to perform many functions that uncertified assistants aren't permitted to do. Jennifer is one of them.
Of course we need to have a close look at your mouth, and the way we do this is with you. Dr. Ross understands that it's your mouth and the more you know the better. Using your records and you, we'll take a tour of your mouth together to discover exactly what your deal is. And, we're not just looking for problems - we also want to know what's working well and what's strong, in addition to what isn't the way you want it. The evaluation is interesting, thorough and comfortable, too.
Sometimes, Dr. Ross will give you his ideas for your care right there. If necessary, you'll have another visit for that. In between, we will create a document for you summarizing everything. Your wish list, the evaluation findings and the recommendations Dr. Ross has for reaching your goals will all be there and organized. It's a sort of "road map" to take you where you want to be. And at that visit, Joan will help you with the economics and time needs for your plan (she's very good at that). You might be surprised how possible things are when a smart helpful person gets things organized.
From there, it's off we go. We'll work your plan at the rate that works for you.
Whether you are a new or existing patient, we'd love to have the opportunity to talk with you. You can either communicate with us via the phone at (845) 297-6206 or email us at drsteveross@aol.com.
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